Entries by Kate Marshall

Three Sisters Group at TEDx Canberra

“It’s time to look at where we want to go. To create a new future. A different future. A future that utilises and maximises this gift of longer lives.” ~Catherine Rickwood, TEDx Canberra 2018~ September was an exciting month for Three Sisters Group with our Founder, Dr Catherine Rickwood, stepping onto the red dot – […]

The future of work, older workers and the gig economy

Forget the robots. The future of work is already here. Freelancer, Upwork, TaskRabbit, FlexJobs, AirTasker, Expert360 – these are just a few of the many digital freelance marketplaces that are powering the rapidly advancing ‘gig economy’ in Australia. Some companies are even developing their own freelance management systems. And it’s not just younger workers driving […]

Age inclusiveness: lessons from a gerontologist

Have you heard of a geriatrician? Don’t be surprised if you haven’t. They are specialists that we discover when we’re older or when we have elderly parents or grandparents with a range of physical and/or cognitive health challenges. Geriatricians focus on the health of older people – they are like a specialist GP for the […]

Beyond the Great Australian Dream

For decades, Australians have held home ownership to be the mark of status and success in life. However, this ignores the more basic and fundamental role of owning our own home, including physical shelter; physical and psychological wellbeing; and a source of wealth that can facilitate financial security. With home ownership on the decline, what […]

The over 50’s infographic to inspire inclusive business strategies

Are you looking for new growth and differentiation for your business? Are you looking for a low-risk and high reward customer to achieve that growth and differentiation? Look no further than the over 50’s market and our infographic below. Healthier, wealthier and more active online and offline than at any other time in history, the […]

Age-neutral customer service: Lessons from Apple

Have you ever been frustrated with a customer service representative – whether on the phone, via email or face-to-face? Why the frustration? Maybe you felt misunderstood. Or, perhaps the person was constrained by a script, process, system, or structure of their training program. Maybe the person you were speaking with hasn’t been empowered to make […]